I don't believe the lame STEAM team will do that , sorry but this is real , I have mail them (STEAM) about my CD-KEY(lame I can't register my cd-key) problem for about five times but they ignore them every times and said that they will help us in a time of one or two years ! So don't bother mailing them , I advise you , memed , sorry but this is really real , and finally , I had to bought a new piece of HL $15 and I am broke now ...